Coffee shop job list: From production to service, a comprehensive understanding of all types of work in a coffee shop

Coffee shop positions at a glance: from production to service

Coffee shops are one of the most popular places in modern society, offering a wide variety of coffee and other drinks. In order to run a coffee shop smoothly, different types of employees are needed to fill various positions. This article will comprehensively introduce the various types of work in a coffee shop, from production to service.

1. Barista

The most important role in a professional coffee shop is the barista. They are responsible for grinding and brewing high-quality, delicious coffee. This position requires in-depth knowledge of different types and flavors of coffee, as well as the ability to use professional equipment.

In addition to making standard styles such as latte, cappuccino and other traditional drinks, some senior technical employees can also try to innovate and design their own unique style of specialty drinks.

2. Assistant/Intern

Assistants or trainees are usually people who have just entered the industry or are learning to become a barista. They are responsible for assisting the barista with various tasks, such as cleaning and maintaining equipment, preparing ingredients, etc. By working with experienced baristas, they can learn the skills and knowledge needed to make high-quality coffee.

3. Cashier

Cashiers are an integral part of any coffee shop. They are responsible for processing customer orders and taking bills, while also providing friendly, efficient service to ensure customer satisfaction.

Cashiers also need to be able to perform basic math and be familiar with using a cash register or electronic payment system.

4. Waiter

Waiters play an important role in a coffee shop. They greet customers, guide them to their seats, and provide menus and suggestions. In addition to taking orders, waiters also need to refill customers' water glasses or other drinks in a timely manner and ensure that the dining environment is clean and tidy.

5. Kitchen staff

In some large coffee shops, there may be kitchen staff responsible for food preparation. They need to make a variety of snacks, sandwiches or desserts according to the menu requirements. Kitchen staff are also responsible for maintaining food hygiene and cleanliness, and ensuring that the required ingredients are replenished on time.

6. Cleaning staff

Cleaning in a coffee shop is an important but often overlooked position. Cleaning staff are responsible for keeping the entire coffee shop clean and tidy, including tables, floors, equipment, etc.

They need to perform regular deep cleaning and ensure that common areas and toilets are always clean and tidy.

7. Store Manager/Manager

A store manager or store manager is the person in charge of a coffee shop and is responsible for overseeing and organizing all day-to-day operations. They need to work with suppliers to purchase raw materials, develop work schedules, and manage staff to ensure efficient operations.

In addition, store managers also need to handle customer complaints, solve problems, and develop sales strategies.

Summarize

A successful coffee shop requires close cooperation and efficient collaboration between various positions. From the warm and friendly waiters to the skilled baristas, every employee plays an important role in providing customers with a unique coffee experience.

Whether working in production, service or management positions, everyone can find a suitable position for themselves in a coffee shop and improve themselves through continuous learning and hard work.